We collect:
Contact Information, including:
Our vehicles may be equipped with technology that collects and transmits data from your rental vehicle. This may include information collected from event data recorders, global positioning devices, or any other similar technology. When installed and where permissible, this technology will enable us to collect and use information such as:
Once collected, this information may be combined with information you have provided us and used to generate safety, performance, and other similar information so that we can deliver better services. Our use of the information may also include storage of this information after the expiration of your rental agreement. Renting a vehicle does not prohibit us from obtaining and using data collected from the vehicle. Your use of the Vehicle Data Systems made available to you is subject to the terms and conditions and privacy policy posted by the applicable Vehicle Data Systems provider and/or vehicle manufacturer, warranty exclusions, limitations of liability, wireless service provider terms, privacy practices, descriptions of use and sharing of information and user responsibilities.
If you pair your mobile device with the rental vehicle’s satellite navigation or infotainment systems, your personal information may be transferred to and stored on these systems. We cannot guarantee the privacy or confidentiality of such information and it is your responsibility to wipe or delete your personal information from these systems before returning the vehicle. Otherwise, the next users of the vehicle may be able to access this information. In an effort to minimize your exposure to this issue, we wipe out previous client data once a week, unless the vehicle is out.
We may use information about you to process your rental or chauffeur service. For rentals, we may share minimal information from your Drivers License and Insurance Policy with your insurance company for verification and confirmation purposes. Information provided is also used for billing and debt collection purposes and may be stored in our systems after the rental period or chauffeur service is completed.
We may use your information to:
• Schedule and manage appointments
• Provide personalized services
• Send confirmations, reminders, or promotional offers
• Process payments securely
• Improve our website and services
• Comply with legal and regulatory requirements
-We use your phone number to send SMS messages regarding your inquiry and customer care related topics during and after your rental.
-Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
-Opt-Out: Reply "STOP" to unsubscribe or "HELP" for assistance.
-Message Disclosures: Message frequency varies. Message and data rates may apply.
-Data Security: Your data is protected and retained only as needed.
We do not sell or rent your personal information to third parties. However, we may share your information with:
• Service Providers: Third-party companies that assist us with payment processing, marketing, or customer management.
• Legal Authorities: If required by law or to protect our rights, property, or safety.
- Data Security: We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can guarantee 100% security.
As necessary, we will update our Privacy Policy to reflect changes in our privacy practices. If we make any material changes, we will notify you by means of a notice on this site or as otherwise may be required or permitted by law, prior to the change becoming effective. We encourage you to periodically review this site for the latest information on our privacy practices.
For questions or inquiries related to privacy and data protection, please reach out via e-mail
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